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  <id>tag:borealis.instatus.com,2005:/history</id>
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  <link rel="self" type="application/atom+xml" href="https://borealis.instatus.com/history.atom"/>
  <title>Borealis Status - Incident history</title>
  <updated>2024-08-21T08:40:47.803+00:00</updated>
  <author>
    <name>Borealis</name>
  </author>
  
<entry>
  <id>tag:borealis.instatus.com,2005:Incident/cm03ltayk001n11em3mduxpfk</id>
  <published>2024-08-21T08:40:47.803+00:00</published>
  <updated>2024-08-21T08:40:47.824+00:00</updated>
  <link rel="alternate" type="text/html" href="https://borealis.instatus.com/incident/cm03ltayk001n11em3mduxpfk"/>
  <title>Issues with add-on provisioning</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 hours and 12 minutes</p>
    <p><strong>Affected Components:</strong> Borealis Isolated Postgres Add-on</p>
    <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>08:40:47</var> GMT+0</small><br /><strong>Investigating</strong> -
  An upstream service provider is experiencing a temporary service outage, which is causing some add-on provisioning attempts to fail. We are investigating the issue..</p>
<p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>17:52:44</var> GMT+0</small><br /><strong>Resolved</strong> -
  The dev plan&#039;s us-east-1 database clusters were experiencing add-on database provisioning errors. Existing add-on databases were unaffected. The issue has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:borealis.instatus.com,2005:Maintenance/cl9kbzu715066hon16yealkil</id>
  <published>2022-10-23T06:00:00.000+00:00</published>
  <updated>2022-10-23T06:01:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://borealis.instatus.com/maintenance/cl9kbzu715066hon16yealkil"/>
  <title>Upgrade multi-tenant clusters to PostgreSQL 14</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 30 minutes</p>
    <p><strong>Affected Components:</strong> Borealis Isolated Postgres Add-on</p>
    <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>06:01:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress..</p>
<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  The Borealis Isolated Postgres beta multi-tenant database clusters in the United States and Europe regions are currently running PostgreSQL 13. The objective of this maintenance session is to upgrade those clusters to PostgreSQL 14. Affected databases will be inaccessible for the duration of the maintenance..</p>
<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>07:09:36</var> GMT+0</small><br /><strong>Identified</strong> -
  The upgrade has finished for the Europe region. The US region&#039;s upgrade is proceeding normally but a little slower than expected. Further updates soon..</p>
<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>07:30:24</var> GMT+0</small><br /><strong>Completed</strong> -
  The upgrades have been completed successfully..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:borealis.instatus.com,2005:Incident/cl62rg3zw2699yan1g37h7p7i</id>
  <published>2022-07-26T22:39:33.246+00:00</published>
  <updated>2022-07-27T01:06:01.710+00:00</updated>
  <link rel="alternate" type="text/html" href="https://borealis.instatus.com/incident/cl62rg3zw2699yan1g37h7p7i"/>
  <title>Intermittent CLI request timeouts</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 26 minutes</p>
    <p><strong>Affected Components:</strong> Borealis Isolated Postgres Add-on</p>
    <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>01:06:01</var> GMT+0</small><br /><strong>Resolved</strong> -
  We have confirmed all systems are operating normally..</p>
<p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>22:39:33</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are seeing an increase in the number of requests from the add-on&#039;s command line interface (CLI) that are timing out. In most cases, requests can simply be retried later. We are currently investigating the cause of the incident..</p>
<p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>23:51:57</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The third party provider has mitigated the partial outage in their systems. We will continue monitor the situation to ensure it is resolved..</p>
<p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>23:08:17</var> GMT+0</small><br /><strong>Identified</strong> -
  The issue appears to be due to a third party service provider&#039;s partial outage. We are working with them to resolve the incident..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:borealis.instatus.com,2005:Incident/cl346jg7y116653iwohxuqcz9hd</id>
  <published>2022-05-13T08:30:42.506+00:00</published>
  <updated>2022-05-13T08:30:42.506+00:00</updated>
  <link rel="alternate" type="text/html" href="https://borealis.instatus.com/incident/cl346jg7y116653iwohxuqcz9hd"/>
  <title>US region unavailable</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 56 minutes</p>
    <p><strong>Affected Components:</strong> Borealis Isolated Postgres Add-on</p>
    <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>08:30:42</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are investigating an issue preventing all database connections in the US region for the Borealis Isolated Postgres add-on..</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>09:54:00</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have identified and fixed the problem and we will continue to monitor..</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>10:26:18</var> GMT+0</small><br /><strong>Resolved</strong> -
  We have confirmed the issue has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:borealis.instatus.com,2005:Maintenance/cl32ea5u6337519ibmy357ji0fc</id>
  <published>2022-05-13T06:00:00.000+00:00</published>
  <updated>2022-05-13T06:38:14.748+00:00</updated>
  <link rel="alternate" type="text/html" href="https://borealis.instatus.com/maintenance/cl32ea5u6337519ibmy357ji0fc"/>
  <title>Legacy PostgreSQL database maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 38 minutes</p>
    <p><strong>Affected Components:</strong> Borealis Isolated Postgres Add-on</p>
    <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>06:38:14</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Borealis Isolated Postgres add-on databases that were created before April 16, 2022 require minor maintenance to ensure their capabilities match those of more recently-created add-on databases. During maintenance each affected add-on database will experience a brief period where it is made temporarily read-only to ensure data is preserved during the process; write access for each add-on will be restored as soon as maintenance is finished for its corresponding database. All add-on databases created on or after April 16, 2022 will be unaffected by this maintenance..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:borealis.instatus.com,2005:Maintenance/cl2sdcsvu1334inn6iw9e7ltk</id>
  <published>2022-05-06T06:00:00.000+00:00</published>
  <updated>2022-05-06T06:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://borealis.instatus.com/maintenance/cl2sdcsvu1334inn6iw9e7ltk"/>
  <title>Upgrade to PostgreSQL 13</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours and 34 minutes</p>
    <p><strong>Affected Components:</strong> Borealis Isolated Postgres Add-on</p>
    <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Borealis Isolated Postgres add-on databases that were created before April 16, 2022 are currently stored in a PostgreSQL 10 database cluster. The objective of this maintenance session is to upgrade that database cluster to PostgreSQL 13. Affected databases will be read-only for the duration of the maintenance; write access will be restored once the upgrade is finished. Any add-on database created on or after April 16, 2022 is already in a PostgreSQL 13 database cluster and will be unaffected by this maintenance..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>08:00:36</var> GMT+0</small><br /><strong>Identified</strong> -
  Upgrade is proceeding normally now. Next update within half an hour..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>08:34:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>07:21:04</var> GMT+0</small><br /><strong>Identified</strong> -
  The process is proceeding normally, but it is taking longer than anticipated. We will provide an update within the next 40 minutes..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:borealis.instatus.com,2005:Incident/ckwwfn38o21061181oc8cdpyov3</id>
  <published>2021-12-07T16:45:00.000+00:00</published>
  <updated>2021-12-07T16:45:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://borealis.instatus.com/incident/ckwwfn38o21061181oc8cdpyov3"/>
  <title>AWS outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 12 hours and 53 minutes</p>
    <p><strong>Affected Components:</strong> Borealis Isolated Postgres Add-on</p>
    <p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>16:45:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Amazon Web Services is experiencing widespread API outages in the us-east-1 region. They have not yet provided an ETA for recovery. This may impact provisioning of new Borealis Isolated Postgres add-ons..</p>
<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>02:40:43</var> GMT+0</small><br /><strong>Monitoring</strong> -
  Affected AWS services in the us-east-1 region have been restored. Borealis Isolated Postgres add-ons can once again be provisioned and managed. We will continue to monitor the situation..</p>
<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>05:38:19</var> GMT+0</small><br /><strong>Resolved</strong> -
  Monitoring indicates all systems are operational once again..</p>

        ]]>
  </content>
</entry>

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